Frequently Asked Questions
How many Wigwam® Cabins does your site have?
On site we have a total of 19 Wigwam® Cabins including:
- 11 Wee Braves - Sleeps 3-4 people
- 6 Big Chiefs - Sleeps 4-5 people
- 2 Big Chiefs - Sleeps 4 people (known as Hill View Wigwam® cabins they each have an adjacent wet room - sink, toilet and shower, and a wood fired hot tub
We also have a number of difference accommodation types on site including:
- 2 Shepherds Hut - the two Shepherd's Hut have a shared toilet, they each have their own wood fired hot tub and the cost includes bedding (but not towels) for the double bed inside each.
- 1 Tipi
- 4 Yurts
- 3 Lotus Belle tents
- 3 Lodges
When is your site open?
Wigwam® Holidays Secret Valley opens the week before Easter and closes at the end of October
Do you allow dogs/pets? If so, is there a pet charge?
We allow pets in one of our Wigwam® paddocks where there are 9 Wigwam® Cabins and in the 2 Hill View Wigwam® cabins . You may have 1 dog per Wigwam® and we charge £7 per night.
Is the site suitable for children?
The site is great for children, with lots of activities including:
- Sit & ride tractors
- Covered barn for ball sports
- Games room with pool tables/table football
- Sandpit
- Animals - donkeys, goats, alpacas and chickens
Do you accept groups, parties or celebrations
At Wigwam® Holidays Secret Valley we accept all sorts of groups including:
- Hen dos
- Family groups
- Weddings
- Please email us to discuss prior to bookings
Do you allow campfires?
Yes - All accomodation have a BBQ/Fire pit outside. We also sell coal and wood.
What is included in one of your Wigwam® Cabins?
Inside our Wigwam® Cabins you will find:
- Mattresses
- Toaster
- Kettle
- Fridge
- Microwave
Is electricity included in the tariff?
At Wigwam® Holidays Secret Valley, we supply electricity cards for sale and to be used in the meter in the Wigwam® Cabins.
The electric is included in the Hill View Wigwam® cabins tariff.
What cooking facilities are provided?
We provide full kitchen facilities with everything for cooking, eating and washing up. There is also a dining area.
What do I need to bring?
We recommend you bring the following items with you:
- Bedding
- Pillows
- Towels
- Crockery and cutlery
- A Torch
- If staying in the Shepherd's Huts, the bedding is provided.
Can I order an extras? If so, how much for each item?
Yes, you can pre-order Wood £6, BBQ Coal £5, Cider £3, Marshmallows £1, as well as Secret Valley Wine - White £8, Rose £9, Red £10 and Sparkling £15.
Is there parking next to the Wigwam® Cabins? If not, how close is the parking area?
Each paddock has a car park, so the parking is very close to the accommodation
From what can I check in from?
You will be able to access your Wigwam® from 2.30pm
What is the latest time I can check in?
No latest time - your keys will be in the door of the accommodation
What time do I need to vacate the Wigwam®?
We ask all guests to vacate their accommodation by 10.30am.
Do you have a shop/reception onsite and when is it open?
No - we go around each evening with a mobile shop with wood, coal and wine. This is when we see the visitors and can answer any questions.
How many toilets and showers do you have onsite?
Onsite we have 10 toilets and 13 showers
Do you have a family shower for babies?
We have a wet room where this a plastic bath for babies
How close is the nearest pub or restaurant
The nearest pub or restaurant is less than a mile away
How far to the nearest supermarket?
The nearest supermarket is two miles away
How far is the site from public transport?
There is a transport station 4 miles away and another 7 miles away
Is there WiFi acces onsite?
Yes there is in the communal kitchens
