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Wigwam® Holidays Moffat - Frequently Asked Questions

How many Wigwam® Cabins does your site have?

We have 6 Running Water Deluxe Wigwam® Cabins

When is your site open?

We are open all year round.

Do you allow dogs/pets? If so, is there a pet charge?

We allow 2 dogs max per Wigwam® Cabin and charge £8 per dog per night. Dogs not to be left unattended in the Wigwam® Cabins at any point. Dog beds are to be brought and dogs are not allowed on the furniture. Dogs must be kept on leads at all times on site.

Is the site suitable for children?

Yes it's great for children with nature trails, bike tracks and walking trails

Do you accept groups, parties or celebrations?

Yes by arrangement

Do you allow campfires?

No, complimentary Fire pits provided

What is included in one of your standard Wigwam® Cabins?

Our Wigwam® Cabins include

  • mattress
  • toaster
  • kettle
  • microwave
  • 2 ring hob
  • fridge
  • fire pit
  • TV with inbuilt DVD

Is electricity included in the tariff?


What cooking facilities are provided?

The cooking facilities included are

  • Toaster
  • microwave
  • 2 ring hob
  • kettle
  • fire pit

What do I need to bring?

We suggest you bring

  • bedding
  • pillows
  • towels
  • pots & pans

Although all are available to rent as optional extra

Can I order any extras?

Yes you can. The Optional Extras are:

  • Bedding per double bed (includes 2 pillows with pillowcases, flat sheet & duvet with cover) £15 *Due to Covid-19 we are unable to offer this just now
  • Towel packs per person (includes 1 bath sheet & 1 hand towel) £6
  • Firewood bundle (includes logs, kindling, Firelighters & matches) £10
  • logs (for use with the complimentary fire pit) £6
  • Utensil box (including saucepan, steamer, frying pan, peeler, can opener, silicon spatula, silicon spoon, tongs and bbq utensils) £5

Is there parking next to the Wigwam® Cabins? If not how close is the parking area?

Drop off and loading is permitted beside each Wigwam® Cabin and parking is within 100m

From what time can I check in from?

You can check in from 3pm

What is the latest time I can check in?

The latest you can check in is 5pm (later might be possible by arrangement)

What time do I need to vacate the Wigwam® Cabin?

You must vacate the Wigwam® Cabin by 10am

Do you have a reception onsite and when is it open?

Reception building open 9am - 11am & 3pm - 5pm.

How many toilets and showers do you have onsite?

All Wigwam® Cabins are en-suite with shower, toilet & basin

Do you have a family shower for babies?

No, all Wigwam® Cabins are en-suite

How close is the nearest pub or restaurant?

The nearest pub/restaurant is 4.5 miles away.

How far to the nearest supermarket?

The nearest supermarket is 4.5 miles away

How far is it from public transport?

The nearest bus stop is 4.5 miles away, 18 miles for a train (buses and taxis available to and from this site)

Is there WiFi access onsite?

Whilst we do offer internet access on-site, due to the rural location it is not something we can guarantee at all times.

Is there safe storage for motorbikes and bikes?

Yes there is safe storage for motorbikes and mountain bikes

What activities are available on site?

On site there is:

  • River fishing for brown trout
  • Bike trails
  • Walking trails
  • Picturesque view point with picnic bench
  • Direct access to 35,000 acres Forestry Commission bike and walking trails
  • Close to St Mary's loch for sailing
  • Grey Mare's Tail & Loch Skeen
  • Southern Upland Way
  • Moffat is the first town in Europe to be awarded Dark Sky status
  • On main east West Tourist Route in South of Scotland
  • Equidistant for 7 Stanes and Ae Forest (developed Mountain Biking Hotspots)