Frequently Asked Questions
How many Wigwams does your site have?
We have 6 Running Water Deluxe Wigwam Cabins (2 with hot tubs -Barrenwyn & Tamara)
When is your site open?
We are open all year round.
Do you allow dogs/pets?
We do allow well-behaved dogs in all of our Wigwam cabins, with a maximum of two dogs per cabin. The charge is £5 per dog per day. Dogs are to be kept on a lead at all times. Dogs should not be left unattended in the glamping pods.
Is the site suitable for children?
The site is suitable for children; the Wigwam Cabins are located in an enclosed grassy field. We do not currently have a specific play area, but there is plenty of outdoor space for children to play in.
Do you accept groups, parties, or celebrations?
Social groups, family groups/celebrations are all welcome, no stag or hen groups
Do you allow campfires?
No disposable BBQs, firepits provided logs, and kindling available from us
What is included in one of your standard Wigwam cabins?
1 double bed and 1 double sofa bed with luxury memory foam mattresses
Bedding and towels included for 2 - where additional adults or children are booked in bedding/towels are included
Ensuite shower, toilet, sink, and heated towel rail
Small kitchenette fully fitted with fridge, microwave, toaster, kettle, two hotplates and sink
Cutlery and crockery – chopping board, knife, dinner plates, side plates, bowls and mugs
glasses, bottle opener, and cutlery.
2 saucepans, 1 frying pan (not to be used with the fire bowl), and basic cooking utensils.
Dining table and 4 chairs
Private gravelled patio area and picnic bench
Fire bowl & BBQ grill
Is electricity included in the tariff?
There is no on-site electricity charge as it is included in your tariff.
What cooking facilities are provided?
Firebowl with BBQ grill.
What do I need to bring?
Recommend you bring a torch as we have little light pollution, great for star gazing.
Can I order any extras (ie bedding, crockery etc), if so how much for each item?
Fire pack – pack includes matches, firelighters, kindling and logs- £12 per pack.
Extra logs - £10 per pack
Hot tubs £45 per night
Is there parking next to the Wigwams?
Each Wigwam Cabin has its own individual parking directly adjacent to the cabin FOR ONE VEHICLE ONLY. (Please contact us if more than one required).
From what time can I check in?
Check-in between 3pm and 6pm. We kindly ask that you please do not arrive before this time as we may still be preparing the cabin/site.
What is the latest time I can check-in?
Please check-in by 6pm, but if you need to arrive later please let us know.
What time do I need to vacate the Wigwam?
Please check out by 10am on the date of departure.
Do you have a shop/reception onsite and when is it open?
No, we do not have an onsite shop. Local shops are 5 miles away by car in Helston
How many toilets and showers do you have onsite?
All the Wigwam cabins are en-suite, so there are no separate toilet/shower blocks.
Do you have a family shower for babies?
No, as all the Wigwam cabins are en-suite.
How close is the nearest pub or restaurant(miles)?
The Star Inn Porkellis 2 miles
Wheal Dream Family Restaurant 3 miles
Morrish’s Fish and Chips 6.5 miles
The Golden Lion Pub 6 miles
Frasers Fish Bar 5 miles
Moon Bay Chinese 7 miles
How far to the nearest supermarket(miles)?
- 5 miles Helston where there is a Tesco, Sainsburys and Lidls, there is also an organic farm shop and Post Office/Local shop at Four Lanes (4 miles).
How far is it from public transport?
Bus stop 1 mile away
Railway station (Camborne 3miles / Redruth 5 miles)
Is there WiFi access on site?
Not currently but mobile phone signal is good for most networks.
Tesco in Helston has an electric car charging point (5 miles)
Wash area for dogs, surfboards etc
Plenty of space for bikes surfboards kayaks etc to be stored
Information area on site
Nearest cycle hire Helston - Lakeside Cycles https://lakesidecycles.co.uk/
Sailing, kayaking, and windsurfing at Stithians Reservoir https://swlakestrust.org.uk