Ball Hall Farm Frequently Asked Questions

From what time is can I check-in?

Check in time is from 15:00

What is the latest time I can check-out?

Please check out on date of departure by 10:00

What is the cancellation policy?

The cancellation is policy is free. This means get a full refund up until 5 days before arrival.

Where is the site located?

The site address is Wigwam Holidays Ball Hall Farm, Storwood. The site postcode is YO42 4TD. Alternatively the entrance to the site can be located using What 3 Words by entering brew.lists.nerve

What extras can I book with my stay?

Extras available at our site; Firewood Bundle, Pets. *Please note, extras may not be available for every unit type

Can you Social Distance onsite?

All our cabins are self contained units, with own bathroom, kitchenette and Firepit/BBQ. We have no shared facilites onsite

How many Wigwam Cabins does your site have?

We have 9 en suite deluxe Wigwam Cabins and 3 Wigwam Lodge fully accessible Cabins. All the cabins are en suite with the Deluxe cabins sleeping up to 2 adults and 2 children and the Wigwam lodge accessible cabin, sleeping up to 3 adults and 2 children. All the cabins overlook a stunning wildlife lake, surrounded by woodland and come with Fire pit/BBQ.

When is your site open?

We are open all year, all the cabins are fully insulated and heated

Do you allow dogs/pets? If so, is there a pet charge?

We have 3 dog friendly Wigwam Cabins and 1 dog friendly accessible cabin. We charge £10 per night per dog, with a maximum of 2 dogs per cabin.

Is the site suitable for children?

Yes, it's great for children to see the wildlife and play in the woods. All children must be supervised around the lake

Do you accept groups, parties or celebrations?

We welcome small groups, but please note we are a quiet site so noise must be kept to a minimum after 10pm. We have a no music policy onsite to avoid disturbing other guests. Sorry but no Hen or Stag groups

Do you allow campfires?

All our Wigwam Cabins come with Fire pits/BBQ's, logs and firewood bundles can be puchased onsite

What is included in one of your standard Wigwam Cabins?

Included in each of our Wigwam Cabins you will find:

Toaster, Kettle, Microwave, Television, Fridge, Kitchenette with 2 hobs
Ensuite bathroom
Washing up sponge and liquid
Crockery – Plates, side plates, mugs, bowls, plastic tumblers, plastic wine glasses, cutlery all for 4 people. Chopping board, cork screw, tin opener, mixing bowl and sharp knife and bread knife
Frying pan, saucepan and utensils
Fire pit/BBQ
Picnic table, 4 log seats for around the fire pit
Information pack – ideas and leaflets for places to visit

Is electricity included in the tariff?

Yes, electricity is all included

What cooking facilities are provided?

Small Kitchen which includes microwave, 2 cooking hobs, fridge, kettle and toaster. All crockery and cutlery are provided. Each cabin has a fire pit/BBQ outside.

What do I need to bring?

You can bring your own bedding and towels or add them to the booking

Can I order any extras?

Yes you can:

Double bedding- fitted sheet, pillows, duvet and covers and towels £25
Single bedding- fitted sheet, pillow, duvet and covers and towels £12.50
High chair - Free
Travel cot £5 - bedding not included
Firewood bundle (included logs, kindling and matches) £12 - available to purchase onsite
Logs £8 - available to purchase onsite

Is there parking next to the Wigwam Cabins? If not how close is the parking area?

Yes, there is space for one car next to each Wigwam Cabin

From what time can I check in from?

From 3pm

What is the latest time I can check in?

Check in by 10pm at the latest

What time to I need to vacate the Wigwam Cabin?

By 10am on the day of departure

Do you have a shop/reception on-site and when is it open?

No, we do not have a shop/reception. Nearest shops are Elvington village stores (4 miles) and Pocklington market town (7 miles) for Sainsburys, Aldi and independent shops

How many toilets and showers do you have on-site?

Each Wigwam Cabin has an ensuite with shower

How close is the nearest pub or restaurant?

We have three good pubs for eating at:

Melbourne Arms – 3 miles
St Vincent arms at Sutton on Derwent – 3 miles
The Plough inn at Allerthorpe – 6 miles
Pocklington is 7 miles away and has a Sainsburys and Aldi

How far to the nearest supermarket?

Pocklington is 7 miles away and has a Sainsburys and Aldi

How far is it from public transport

York train station – 11 miles. Bus service – X36 York Pullman runs from York to Sutton on Derwent every 2 hours. We are a 3 mile walk from Sutton on Derwent

Is there WiFi access onsite?

Yes, we have free Wi-Fi onsite and all the cabins have smart TV'S.

Do you have a Electric Vehicle Charger?

Yes, we have a fast Electric Vehicle charger onsite, no app required

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