Frequently Asked Questions

How many Wigwam® Cabins does your site have?

Our site has several different accommodation types:

• 2 Running Water Deluxe Wigwam® Cabins, one of which has a wood fired hot tub. (Sleeps up to 4 people).
• 2 Running Water Accessible Wigwam® Cabins these extra large cabins are fully wheelchair accessible and eligible for a discount for those with a blue badge. (Sleeps up to 5 people).
• 12 Wigwam® Cabins (Sleeps up to 5 people).
• 1 Sheiling Cabin with wood fired Hot Tub.  (Sleeps up to 4 people).
• 1 Large Sheiling Cabin. (Sleeps up to 6 people).
• 1 Shieling Cabin. (Sleeps up to 4 people).
• 2 Wilderness Wigwam® Cabins. (Sleeps up to 4 people on our Wilderness Campsite).
• 12 Camping pitches on our “Wilderness Campsite” suitable for tents and camper-vans (some pitches have electric hook-up).

When is your site open?

The site is open 11 months of the year.

Do you allow dogs/pets? If so, is there a pet charge?

We accept dogs and there is a charge of £10 per animal per stay. Please note not all accommodation is suitable for pets. 

As a working farm dogs must be kept under control/on leads due to livestock on site. 

We also request guests understand that other guests can be afraid of free roaming dogs, please be considerate and keep your dog under control and tidy up any mess.

Is the site suitable for children?

Our site is a great place for children, with plenty of  space for playing and exploring. However, as a working farm please be aware children must be supervised at all times.

As a natural area and working farm please be aware we are not a fenced site and young children can wander, please ensure you supervise your children.

Please be aware of the natural environment (stinging nettles, spiky plants, insects, streams, farm paths and incline).

Please be aware of farm vehicles and other guests vehicles on site.

Children must not play in farm sheds or on any farm machinery.

Do you accept groups, parties or celebrations?

We can cater to all types of group, parties and celebrations. However group bookings must be booked by phone, please call and take advantage of our special group packages.

Only guests booked into accommodation can be onsite after 6pm.

Do you allow campfires?

Yes, we allow campfires. All our Wigwam® Cabins and Sheiling Lodges can be supplied with pre-booked fire pits. 

Only wood purchased on site can be used.

Be aware of fire dangers and always follow safety instructions and onsite rules with regard to fires.

What is included in one of your en-suite Wigwam® and Sheiling Cabins?

Included in each of our Wigwam® Cabins you will find:

• Memory foam mattress’
• Toaster
• Kettle
• Fridge
• Electric sockets
• Heater
• Lights
• Toilet
• Shower
• Mini kitchenette
• Crockery, cutlery and pots and pans

What is included in one of your Big Chief Wigwam® Cabins?

Included in each of our Wigwam® Cabins you will find:

• Memory foam mattress’
• Toaster
• Kettle
• Fridge
• Electric sockets
• Heater
• Lights

Is electricity included in the tariff?

No, there is a meter in each Wigwam®, which accepts £1/£2 coins.

What cooking facilities are provided?

For Sheiling Cabins and Running Water Deluxe Cabins there are mini kitchenette within the cabin with 2 ring hob, microwave, kettle and toaster, crockery, cutlery, glassware and saucepans.

For Big Chief Wigwam® guests we have our 'Bothy” which is our communal kitchen. Inside you will find a large gas cooker with 2 ovens and a grill, large fridge, tables and seating, all crockery and cutlery, microwaves and toasters.

For our “Wilderness Campsite” and Wilderness Cabins we have a wash up area at the camping shed and guests are advised to bring their own stoves and cooking equipment. We also have an amenities block which has showers, toilets and kitchen facility.

What do I need to bring?

We recommend that you to bring your own bedding with you or you can book this in advance.

A torch as our site is dark at night (beautiful skies).

Appropriate clothing so you can enjoy all weather!

A sense of adventure and a willingness to unplug from technology and reconnect with nature and each other!

A pack of cards.

Games and outside toys.

Free standing BBQ (no disposable BBQ)

Deck chairs/Camping chairs.

Picnic blanket.

Towels.

First Aid kit (including plasters and insect sting cream)

Can I order any extras, and if so how much for each item?

At Wigwam® Holidays The Loft, East Grange there are many extras you can order including:

• Hot Tub starter pack (£35 this must be booked if you wish to use the hot tubs at your accommodation).
• Top-up firewood for hot tub heating (£15 per basket).
• Glamping pack (£45 for 2 people)
• Fire pit and one bag of wood (£12.50)
• Single bedding pack (£10.00)
• Double bedding pack (£20.00)
• Single sheet (£5)
• Sleeping bag (£10)
• Towel (£5)
• Pillow (£5)
• Blankets (£5)
• Lantern and candle (£5)

Is there parking next to the Wigwam® Cabins? If not, how close is the parking area?

No, we operate a pedestrian only policy onsite, however the car park is very near the Wigwam® Cabins and we have wheelbarrows for you to use to transport your belongings.

For our “Wilderness Campsite” there is parking close to/next to the tent pitches.

From what time can I check in?

Check in time is from 3pm. We will give access sooner if your accommodation is ready.

What is the latest time I can check in?

If you're arriving later than 4pm, please call to let us know and we will leave your welcome pack in the late arrival/early checkout box at reception. We request all guests have arrived before 10pm to minimise disruption of other guests on site.

What time do I need to vacate the Wigwam®?

Check-Out is at 10am.

Do you have a shop/reception onsite and when is it open?

Yes, we have a reception however this is not operated at all times. A phone number is available to contact onsite staff.

We do not have a shop but our nearest village has a SPAR shop (2 miles away) and the local towns of Forres (4 miles) and Elgin (8 miles) have a variety of large supermarkets including Tesco, Lidl, Aldi, Co-op, Asda.

How many toilets and showers do you have onsite?

We have 9 showers and 13 toilets plus toilets and showers inside the Sheiling Cabins and Runing Water Cabins..

Do you have a family shower for babies?

Yes we have one family/accessible shower/toilet available at the campsite and another family shower/toilet at The Bothy, we do recommend bringing a baby bathtub if this is required.

Do I need to bring a cot?

Yes, if your baby needs a cot please ensure you bring a travel cot. Please be aware that this will restrict the floor space within your accommodation.

How close is the nearest pub/restaurant?

Findhorn (4 miles) has 2 pubs which serve great pub food next to the beach and a great coffee shops in the village and at the Findhorn Foundation.

Forres (4 miles) has lots of pubs and restaurants and lots of take-aways.

How far to the nearest supermarket?

The nearest supermarket is 4 miles away from the site in Forres but there is a small SPAR just 2 miles away at Kinloss for essentials.

How far is the nearest airport?

The nearest airports are Inverness (24 miles) and Aberdeen (58 miles).

How far is it from public transport?

The nearest public transport is 1/2 mile away at a rural bus stop. Forres (4 miles away) has a train station.

Is there WIFI access on site?

We have WIFI access in the Reception area. There is good mobile network coverage for mobile data use. 

As an idea we suggest downloading films/music before arrival as non-mobile network provision is somewhat slow in our location.