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Terms and Conditions

Travel Insurance: We recommend that guests have an appropriate level of travel insurance in place for their needs.

  1. A non-returnable deposit of £50.00 is paid at time of booking or if the total balance is £50 or under the full; balance is paid at time of booking. The outstanding balance of the booking is to be paid six weeks prior to arrival if within the six weeks the full balance is then due at time of booking.
  2. A booking cancelled after the full payment has been made will only be refundable if the Wigwam® can then be rebooked. We will deduct a £20.00 administration fee from the balance as well as the deposit paid. Therefore, we advise you to take out holiday cancellation insurance.
  3. No groups under 25 or single sex groups consisting of 4 or more guests.
  4. The number of persons occupying the holiday accommodation shall not exceed the numbers of the party stated on the booking form.
  5. The holidaymaker shall not sublet the holiday accommodation or any part thereof during their period of stay.
  6. A charge of £10 will be incurred for any lost keys to the property.
  7. The holidaymaker is liable for the total hire charge unless written notice of the intention to cancel the booking is received prior to the commencement of the holiday.
  8. The holidaymaker is liable to pay for any damages and breakages.
  9. The holidaymaker shall leave the holiday accommodation in a clean and tidy condition at the end of the holiday let.
  10. Any faults or breakages must be reported as soon as possible to the management.
  11. Smoking is not permitted in the Wigwam® cabins.
  12. Young children must be supervised on site at all times.
  13. The owner and their representatives retain the right to enter the holiday accommodation at any time.
  14. Only firewood purchased from Springhill Farm Holiday Accommodation can be used on site at any time.

Arrivals, Departures & Useful Information

  • Arrivals from 2pm onwards and departures before 10am.
  • Your name and Wigwam® number will be displayed on the board in our reception window and the key will be in the door of the Wigwam®.
  • Please leave the key in your Wigwam® when you depart.
  • Address: Springhill Farm, Seahouses, Northumberland, NE68 7UR.
  • 24 hour access to the site.
  • 24 hours access to toilet and shower facilities.
  • Max 2 dogs per pitch unless otherwise arranged.