Before confirming your booking at Wigwam® Holidays Cnoc Nan Uan Lodge, please take the time to read the information below. It includes vital information regarding cancellation policies and the amenities and services available at the Site, which will assist you with planning your holiday.
Payment & Cancellation Policy:
The 25% deposit option is available up to 28 days before arrival. The full balance must be paid before arrival, and all deposits are non-refundable; we do not accept provisional bookings so please do not make a booking unless you are in the position to honour it.
In the event of cancellations or no-shows, we do not offer any (either full or partial) refund.
However, if more than 48 hours notice is given, we may, at our discretion, offer an alternative date suitable to you only if we have the availability to do so.
We strongly advise you to take out the appropriate levels of travel insurance so you can have peace of mind that your costs will be covered, should you need to cancel your holiday for any reason.
Smoking or vaping is not permitted in the Wigwams or in any communal areas.
No dogs are allowed with the exception of assistance/guide dogs.
N/A as the cabin sleeps only 5 people
Arrival time from 4 pm. Departure time no later than 10 am.
We take all comments from guests seriously and in the unlikely event that you wish to make a complaint you can contact us by telephone or email and we will respond. We will try to resolve any issues as soon as possible.
Code of Conduct:
We expect all our Visitors to respect and look after the Site and the Wigwam® you are staying in. We also require you to respect your fellow Visitors and keep noise levels to a minimum after 9 pm. / between the hours of 9 pm and 9 am.
Parents are responsible for their children, and as such children must be supervised at all times.
If you have any other queries regarding your stay please contact Wigwam® Holidays Cnoc Nan Uan directly on (07880 710422) or email (email@example.com)