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Frequently Asked Questions
How many Wigwam® Cabins does your site have?
We have five 4 berth Wigwam® Cabins, one 5 berth Wigwam® Cabin and one 4 berth Wigwam® lodge
When is your site open (ie 12 months a year; Easter to October?)
12 months
Do you allow dogs/pets? If so, is there a pet charge?
Yes we allow pets £8.50
Is the site suitable for children (ie do you have a kid’s play area)?
Suitable for children
Do you accept groups, parties or celebrations?
Yes by prior arrangement only
Do you allow campfires?
Fire pits are included with all Wigwam® cabins no personal bbq's allowed
What is included in one of your standard Wigwam® Cabins (ie, mattresses, toaster, kettle etc)?
Luxury en suite wigwams with mattresses and sofas, dining table, all crockery, cutlery, pots, pans, kettle, toaster, fridge, microwave, 2 ring hob
Is electricity included in the tariff?
Yes
What cooking facilities are provided?
Small kitchenette fully fitted with fridge, microwave, toaster, kettle, two hotplates and sink
What do I need to bring? (bedding, pillows, crockery, cutlery etc)
Included in the cabin is a crockery box for 4 people, toaster, kettle, microwave, fridge, heating & lighting. Pots and cooking utensils available for hire. Lodge cabin has 4 ring hob and oven.
Single bedding pack £10
Bedding per double bed (includes 2 pillows with pillowcases, flat sheet & duvet with cover) £15 Bedding is not available whilst in the pandemic, sorry for any inconvenience
Logs (for use with fire pit) £7
Towel packs per person (includes 1 bath towel & 1 hand towel) £6.
Fairy Lights £15.
Lanterns £8.
Dogs max of 2 per cabin £8.50.
Additional Adult £10.
Marshmallows and skewers £3.
BBQ hut £40
Spa pamper packs - Robes, slippers, toiletries, bath and hand towels £30 per couple
Doggy Hamper - blanket, bowl, ball, dental sticks and raw hide chews £15
Is there parking next to the Wigwam® Cabins? If not how close is the parking area?
The parking area is within 50 m of the cabin and the accessible cabin will be wheelchair friendly
From what time can I check in from?
3pm onwards
What is the latest time I can check in?
Check in is contactless so there is no problem with a late check in
What time to I need to vacate the Wigwam® Cabin?
10am prompt
Do you have a shop/reception onsite and when is it open?
Contactless check in and check out by Touchstay App
How many toilets and showers do you have onsite?
All en suite
How close is the nearest pub or restaurant (miles)?
5 miles
How far to the nearest supermarket (miles)?
6 miles
How far is it from public transport?
Bus stop, railway station 5 miles away
Is there WiFi access onsite?
Yes
Do you have family shower for babies?
All cabins are en suite with a shower cubicle and the accessible cabin has a wet room.
