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Frequently Asked Questions

How many Wigwam® Cabins does your site have?

 We have six 4 berth Wigwam® Cabins and one 5 berth Wigwam® Cabin

When is your site open (ie 12 months a year; Easter to October?)  

12 months

Do you allow dogs/pets? If so, is there a pet charge?

 Yes we allow pets £8.50

Is the site suitable for children (ie do you have a kid’s play area)?

 Suitable for children

Do you accept groups, parties or celebrations?

Yes by prior arrangement 

Do you allow campfires?

 Fire pits are included with all Wigwam® cabins

What is included in one of your standard Wigwam® Cabins (ie, mattresses, toaster, kettle etc)?

Luxury en suite wigwams with mattresses and sofas, dining table

Is electricity included in the tariff?

Yes

What cooking facilities are provided?

 Small kitchenette fully fitted with fridge, microwave, toaster, kettle, two hotplates and sink

What do I need to bring? (bedding, pillows, crockery, cutlery etc)

Included in the cabin is a crockery box for 4 people, toaster, kettle, microwave, fridge, heating & lighting. Pots and cooking utensils available for hire.

Single bedding pack £10
Bedding per double bed (includes 2 pillows with pillowcases, flat sheet & duvet with cover) £15 Bedding is not available whilst in the pandemic, sorry for any inconvenience 
Logs (for use with fire pit) £7
Frying pan, saucepan and utensils £5.  
Towel packs per person (includes 1 bath towel & 1 hand towel) £6.
Fairy Lights £15.
Lanterns £8.
Dogs max of 2 per cabin £8.    
Additional Adult £10.        
Marshmallows and skewers £3.       
BBQ hut  £40

Is there parking next to the Wigwam® Cabins? If not how close is the parking area?

The parking area is within 50 m of the cabin and the accessible cabin will be wheelchair friendly

From what time can I check in from?

3pm

What is the latest time I can check in?

Check in is contactless so there is no problem with a late check in

What time to I need to vacate the Wigwam® Cabin?

10am prompt

Do you have a shop/reception onsite and when is it open?


Contactless check in and check out by Touchstay App

How many toilets and showers do you have onsite?

All en suite

How close is the nearest pub or restaurant (miles)?

5 miles

How far to the nearest supermarket (miles)?

6 miles

How far is it from public transport?

Bus stop, railway station 5 miles away

Is there WiFi access onsite?

Yes

Do you have family shower for babies?

 All cabins are en suite with a shower cubicle and the accessible cabin has a wet room.