Terms & Conditions

We urge you to read the following Ts&Cs very carefully before confirming your booking with Wigwam® Holidays Shulista Croft.

Travel Insurance

We recommend that guests have an appropriate level of travel insurance in place for their needs.

It includes important information on cancellation policies and the amenities and services available at our Wigwam® Holidays site, which will assist you with planning your holiday.

Please do not hesitate to contact us by phone or e-mail if you would like to discuss any aspect of your booking further.

Maximum insured occupancy per Wigwam® Cabin is strictly as follows-

MAX 2 ADULTS in each Big Chief Wigwam® Cabin

MAX 2 ADULTS & 2 CHILDREN (up to16yrs) in each Running Water Wigwam® Cabin (this does include babies and toddlers!)

NO PETS are allowed on site (even when kept in a vehicle).

Should you arrive & exceed the permitted number of persons, or with pets, we reserve the right to refuse your accommodation and no refund will be given.

Payment Policy

To secure your booking, payment in full is required at the time of booking. We do not accept provisional bookings, so please do not make a reservation unless you are in a position to honour it. Please contact us directly if you would prefer to make a telephone booking.

Cancellation/No Show Policy

In the event of cancellations or no-shows, we do not offer any full or partial refund. Please note the Highlands and Islands are subject to adverse weather conditions, which may result in bridge closures and ferry cancellations. We cannot be held accountable for such events, and as such, no refunds will be given.

Travel Insurance

We strongly advise you take out the appropriate levels of travel insurance so you can have peace of mind that your costs will be covered, should you need to cancel your holiday for any reason.


Smoking is not permitted in the Wigwam® Cabins. As this is a working croft, please dispose of any cigarette butts appropriately.

Dogs and Pets

Please note: We CANNOT accept dogs and other animals on site.

Croft Safety

For safety purposes, please do not allow children to play on farm machinery and do not enter the croft fields containing livestock. Do not enter fields enclosed by fencing & please do not climb fences. Gates must be closed behind you.

Arrival/Departure Procedures

Check-in is between 4pm to 8pm. Check out is by 10am 


Parking is available for one car beside each Wigwam® Cabin.

Group Bookings

Please contact Adam and Sally directly to organise parties or corporate events.

Code of Conduct

We expect our guests to look after and respect the site and the Wigwam® Cabin you are staying in. As Shulista is a quiet, rural township, we would ask that there is no excessive noise at any time and to keep noise levels to a minimum after 10pm. Parents are responsible for their children, and as such, children must be supervised at all times. Whilst we clean all Wigwam® Cabins, we do ask that guests leave them tidy and place all rubbish in bins provided. Please do not leave any food in the fridge. All dishes should be washed, dried and put away in the kitchen area. THE KITCHEN FOR BIG CHIEF WIGWAM® CABINS IS OPEN FROM 7:30AM UNTIL 10:30PM.

Complaints Procedure

We take all comments from guests seriously. In the unlikely event that you wish to make a complaint, you can contact us by email or telephone and we will respond. We will try to resolve any issues as soon as possible.

If you have any further queries regarding your stay, please contact Wigwam® H olidays Shulista Croft directly on 01470 552314 / 07824 861455 or at