Hafren Frequently Asked Questions

From what time is can I check-in?

Check in time is from 15:00

What is the latest time I can check-out?

Please check out on date of departure by 10:30

What is the cancellation policy?

The cancellation is policy is moderate. This means if cancelled, lose 25% deposit if the balance remains outstanding. If fully paid; Up to 4 weeks before arrival receive 75% refund, Up to 3 weeks before arrival receive 50% refund, Up to 2 weeks before arrival receive 25% refund

Where is the site located?

The site address is Rhiwdefeity Staylittle, Llanbrynmair. The site postcode is SY19 7BY. Alternatively the entrance to the site can be located using What 3 Words by entering forgives.anchors.poetry

What extras can I book with my stay?

Extras available at our site; Pets. *Please note, extras may not be available for every unit type

When is your site open?

All year round.

Do you allow dogs/pets? If so, is there a pet charge?

Yes, well behaved dogs are welcome but must be kept on a lead at all times due to the site being on a working farm. Owners are expected to clean up behind their dogs and use the bins provided. Of our 6 wigwam cabins 2 allow dogs. No dangerous breeds allowed (list25.com/5-most-dangerous-dog-breeds&dangerous dog act 1991). Please remember that our farm has sheep grazing in close proximity to the wigwam cabins. Any damage caused by your dog will be chargeable. Please do not leave your dog unattended. Failure to comply with these rules will result in you being asked to leave the site and no refunds will be given.

There is an additional fee of £15 per pet per stay.

Is the site suitable for children?

Yes, the site is very suitable for children with Large open spaces for them to run and play.

Do you accept groups, parties or celebrations

We accept all types of groups, although recommend calling if you have any special arrangements or questions.

Do you allow campfires?

All our Wigwam Cabins come with fire pits/BBQ

What is included in one your standard Wigwam Cabins?

Included in each of our Wigwam Cabins you will find:

Toaster
Kettle
Microwave
Television
Fridge
Kitchenette
Ensuite with towel rail
Cleaning products
Brush
Washing Up Bowl
Large decking area
Fire pit/BBQ
Picnic Table

Is electricity included in the tariff?

Yes

What cooking facilities are provided?

Inside all our Wigwam Cabins is a small kitchen area and each Wigwam Cabin comes with an outdoor BBQ.

What do I need to bring?

Please see under facilities

Can I order any extras, and if so how much for each item?

Yes, of course you can order extras. See under facilities for further details.

Is there parking next to the Wigwam Cabins? If not, how close is the parking area?

Yes, there is parking for one car by the Wigwam Cabin. If you need to park a second car this can be arranged.

From what time can I check in?

Check in time is from 15.00.

What is the latest time I can check in?

The latest time for check in is 15.00

What time do I need to vacate the Wigwam?

We ask everyone to vacate their Wigwam Cabin on the date of departure by 10.00.

Do you have a shop/reception onsite and when is it open?

There is grocery store within 500yds of the site and we will be developing social area by the Autumn.

How many toilets and showers do you have onsite?

Each Wigwam Cabin has an en-suite, and there is one other customer toilet on-site.

Do you have a family shower for babies

Unfortunately we do not provide this kind of facility, all Wigwam Cabins are en-suite.

How close is the nearest pub/restaurant?

The closest pub/restaurant is a mile away from the site, within walking distance.

How far to the nearest supermarket?

The nearest supermarket is only seven mile away from the site but we do have a local grocery store within 500 yds which sells everything from meat, milk, papers and all sorts.

How far is it from public transport?

I'm afraid we are quite rural and the nearest public transport availability is 7 miles away. Bringing your own car/ vehicle is highly recommended.

Is there WiFi access on site?

Yes there is WiFi available on site and we have a 02 G4 mast opposite the site. Thus if you are with 02 you will have the luxury of 4G signal. Other networks vary.

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