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Home England Maglia Rosso Maglia Rosso Frequently Asked Questions

Maglia Rosso Frequently Asked Questions

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Check in time is from 14:00
Please check out on date of departure by 11:00
The cancellation is policy is free. This means get a full refund up until 5 days before arrival.
The site address is Metcalfe Arms, Hawstead, Bury St Edmunds. The site postcode is IP29 5NR. Alternatively the entrance to the site can be located using What 3 Words by entering certainty.vast.reference
Extras available at our site; Pets. *Please note, extras may not be available for every unit type
Wigwam Holidays Maglia Rosso has 5 Running Water Deluxe cabins which can sleep up to 4 people. We also have a Wigwam Lodge Accessible cabin which can sleep up to 5 people, suitable for disabilities the Lodge has a wet room, wider doorways and lower kitchen cabinets which are also on wheels.
We are open all year round, 365 days a year.
Yes, we’re happy to host up to two dogs. There’s a £20 fee per dog, per stay. You’ll also find wonderful walking paths in the area for enjoying time outdoors with them.
Wigwam Holidays Maglia Rosso is great for kids. We have a children's play park and lots of open space for playing. We have a large open space in front of the cabins which is ideal for family games.
Please drop us an e-mail at magliarosso@wigwamholidays.com with the number of people in the group, the reason for the stay and any extra requirements so we can discuss in more detail.
We have firepits for hire which can be added as an extra when booking or after arrival during your stay. No open campfires are allowed

In each of our insulated Running Water Deluxe en-suite Wigwam Cabins and Accessibility Lodge you will find :

  •     Bedding and towels for the number of guests staying
  •     Integrated shower room with walk-in shower, hand basin & toilet
  •     Compact kitchen, including electric hob
  •     Toaster, kettle, microwave, fridge
  •     Double bed
  •     Settee (making another double bed)
  •     Dining table and four chairs
  •     Freeview TV
  •     Lockable French doors leading onto decking
  •     Wall heater
  •     Pan pack
  •     Crockery, glasses, cutlery
  •     Picnic bench

Yes, electricity, hot water & heating is included.
In your Wigwam Cabin you will find a microwave, a hob, and a toaster. BBQs are available as an extra at the time of booking or after arrival.

We recommend the following as essential items to bring:

  •     Toiletries
  •     A torch
  •     Clothes, food, drink

Yes, you can order extras when making a booking from BBQs to breakfast packs.
There is a parking space next to each cabin, an overflow car park for extra vehicles as you enter the site if required.
We ask everyone to arrive from 14:00, if you would like to check in earlier please e-mail magliarosso@wigwamholidays.com to see we can accommodate
We operate a contactless check in and check out, you will be contacted with regards to details on your cabin and keys before your arrival. The cabins will be accessible all evening and ready for your arrival.
We ask all guests to please vacate the Wigwam Cabin by 11:00am (at the latest) on the day of departure, if you require a later check out, please e-mail magliarosso@wigwamholidays.com to see if we can accommodate.
Each cabin has its own shower en suite facility.
There is a family shower / wet room in our accessible Lodge cabin.
There are pubs that serve food in most of the surrounding villages, the nearest being about one mile away, local pubs are restaurants that are listed in the welcome packs in each cabin.
Please take a look at our local amenities page here
There is no public transport nearby. A bus service operates on Wednesdays only to Bury St Edmunds and Sudbury. We have facilities for cycling with local routes to the local towns and villages
Yes, although sometimes not great due to being in the middle of the countryside, however, we do have WiFi available for guests in the cabins and you can get a mobile signal at the top of our driveway.
Yes, we have free limited WiFi. Please note this is only for browsing the internet/emails etc, not for streaming/downloading, it is a basic service in the cabins.
Wigwam extras are optional and are not included in the standard tariff. Wigwam Extras give you chance to choose your special treat and tailor it to your individual requirements, and include anything from bedding to BBQs.
The short answer is 'yes'! Each Wigwam is fully heated, with an electric heater included. The Wigwam Cabins are particularly well insulated and retain the heat. That is why our Wigwam Cabins can be booked 365 days a year!
From walking, cycling and visiting the local towns and villages our site is known for the peace and quiet with lots of surrounding countryside. Close to Newmarket for the horse racing, Lavenham for Harry Potters's house, Thetford for Go Ape and off-road cycling and Long Melford for the Antique shops there is something for everyone.
We do have DVD players available but separate to the TVs, please e-mail magliarosso@wigwamholidays.com to request when booking or, after arrival on site.
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