Before confirming your booking at Codbeck Cabins please take the time to read the information below. It includes vital information regarding cancellation policies and the amenities and services available at the site, which will assist you with planning your holiday.


Arrival - Departure procedures

Check in time is between 4pm - 9pm (If arriving later than 9pm, do let us know). 


Check out is at 10am prompt on the day of departure.


We expect guests to leave the lodges in a neat and tidy standard.


All refuse and recycling must be deposited in the outside bins provided . Please remove ALL food from the lodge on your departure. Please do not remove any soft furnishing, pillows, cushions etc. from the cabin.


Cancellation/No-Show Policy:

Please refer to the cancellation policy within your booking confirmation


The above terms and conditions only apply to bookings that are made directly on our website. Bookings made directly with the site owner may be subject to individual and separately agreed terms.


Travel Insurance:

We strongly advise you to take out the appropriate levels of travel insurance so you can have peace of mind that your costs will be covered, should you need to cancel your holiday for any reason. We recommend that guests have an appropriate level of travel insurance in place for their needs.


Smoking:

Smoking is not permitted in the lodge or in any communal areas.


Dogs:

Please contact the site directly for details of our policies relating to dogs/pets.


Group Bookings:

Please contact the site directly for our policy relating to group bookings.


Arrival/Departure Procedures:

For details of our check-in/check-out times please contact the site directly.


Complaints Procedure:

We take all comments from guests seriously and in the unlikely event that you wish to make a complaint you can contact us by telephone or email and we will respond. We will try to resolve any issues as soon as possible.


Code of Conduct:

We expect all our visitors to respect and look after the site and the cabin you are staying in. We also require you to respect your fellow visitors and keep noise levels to a minimum after 10.00pm.


Vehicles

Please park your car in the designated area. We allow one car per lodge. 


Parents are responsible for their children, as such children must be supervised at all times.


If you have any other queries regarding your stay, please contact Codbeck Cabins directly.