Glenlivet Frequently Asked Questions
Check in time is from 16:00
Please check out on date of departure by 10:00
The cancellation is policy is free. This means get a full refund up until 5 days before arrival.
The site address is Wigwam Holidays Glenlivet, Old Military Road, Ballindalloch, Tomintoul. The site postcode is AB37 9EX. Alternatively the entrance to the site can be located using What 3 Words by entering squashes.taxed.fancy
Extras available at our site; Firewood Bundle, Marshmallows, Citronella Candle, Charcoal, Extra Kiln Dried Logs, Travel Cot Hire, Pets, Early Check-in - 3pm, Early Check-in - 3pm, Early Check-in, Early Check in. *Please note, extras may not be available for every unit type
Our site is open all year round.
Yes, well-behaved dogs are welcome on site for £15 per dog, per night. Maximum of 2 dogs per cabin. Please clean up after your dog and keep your pet on a lead at all times while on site so we can help our local wildlife feel safe.
Yes, the site is very suitable for children. We even have an adventure playground just one minute away from our cabins.
We accept all types of groups, although recommend calling if you have any special arrangements or questions. Hen and Stag parties must call prior to booking.
Fire pits are included with all Wigwam cabins , logs and kindling available to purchase at reception please phone Mark if reception closed his number is on the door. Due to our woodland location we ask that no other burners or BBQ's be used on site and the fire pit is only used where it has been located by Wigwam Holidays Glenlivet staff please.
Included in each of our Wigwam Cabins you will find:
- Toaster
- Kettle
- Microwave
- Television or TV/DVD
- Fridge
- Kitchenette
- Full en-suite with heated towel rail
- Cleaning products for washing up.
- Brush
- Basic crockery and cutlery for 4 people (or 6 in the lodges)
- Frying pans and saucepan
- Large decking area
- Fire pit/BBQ to be used only on the gravel bed where it is sited please.
- Outdoor decking table and chairs
Yes
Inside all our Wigwam Cabins is a small kitchen area with a 2 ring hob and microwave plus each Wigwam comes with an outdoor fire pit/BBQ in a designated site for its use.
For your stay at Wigwam Holidays Glenlivet you will need to bring with you:
- Bedding (either sleeping bag or your own duvets, pillows and linen)
- Towel
- Clothing appropriate to the season
- Cooking ingredients
- Dish towel
- Toiletries
- Torch
- Some Slippers to help your feet stay warm and our cabins stay clean
At Wigwam Holidays Glenlivet there is a number of extras you can order – all are listed under the Extras tab.
There is parking next to each Wigwam Cabin.
Check in time is from 16.00
You can check in any time after 16:00 there is a key safe at each cabin and keys will be left there for you. To obtain your key code we will either text you on or before the day of arrival, alternatively phone the number on the blackboard at reception if we are not there.
We ask everyone to vacate their Wigwam Cabin on the date of departure by 10.00
Each Wigwam Cabin has a full en-suite, and there is an additional accessible customer toilet at reception.
After just a 5 minute walk from the site into the village you can find a choice of local pubs that serve great food, and also the Clock House restaurant (April - November) for a more fine dining experience.
The nearest supermarket is located in Grantown-on Spey (a 20 minute drive away) however there is a village shop within a 5 minute walk from the site which stocks all of the essentials - and more! Please note that during the winter months, shops and restaurants may be on reduced hours or operating a winter schedule.
You can find a bus stop in Tomintoul - 500m from the site. However bus services are very limited so please always check beforehand; there is also a Moray dial a bus system in operation.
No unfortunately we do not have Wifi access on site; however there is excellent 4G reception.