Before confirming your booking at Logierait Wigwam Holidays site please take the time to read the information below. It includes vital information regarding cancellation policies and the amenities and services available at the Site, which will assist you with planning your holiday.

Payment Policy:

To secure your booking payment in full is required at the time of booking; we do not accept provisional bookings so please do not make a booking unless you are in the position to honour it.

Please Note : Unless full payment is made within 1 hour of booking, your booking with Logierait Roost will expire.

Cancellation/No-Show Policy:

In the event of cancellations or no-shows we do not offer any (either full or partial) refund. However, if more than 48 hours notice is given we may, at our discretion, offer an alternative date suitable to you, only if we have the availability to do so.

Travel Insurance:

We strongly advise you to take out the appropriate levels of travel insurance so you can have peace of mind that your costs will be covered, should you need to cancel your holiday for any reason. We recommend that guests have an appropriate level of travel insurance in place for their needs.

Smoking:

Smoking is not permitted in the Wigwam Cabins or in any communal areas.

Dogs:

Sorry we cannot accept any pets at The Roost.

Arrival/Departure Procedures:

Check in: Check in after 3pm.

Check out: Should be vacated by 11am on the day of departure.

Complaints Procedure:

We take all comments from guests seriously and in the unlikely event that you wish to make a complaint you can contact us by telephone or email and we will respond. We will try to resolve any issues as soon as possible.

Code of Conduct:

We expect all our Visitors to respect and look after the Site and the Wigwam you are staying in. We also require you to respect your fellow Visitors and keep noise levels to a minimum after 10.00pm.

If you have any other queries regarding your stay please contact Logierait Wigwam Holidays site directly on 01796 482222 or email logieraitroost@btconnect.com