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Terms & Conditions
Before confirming your booking at Clarion Lodge Wigwam® Holidays site, please take the time to read the information below. It includes vital information regarding cancellation policies and the amenities and services available at the site, which will assist you with planning your holiday.
To secure your booking, payment in full is required at the time of booking; we do not accept provisional bookings, so please do not make a booking unless you are in the position to honour it.
In the event of cancellations or no-shows, we do not offer any (either full or partial) refund. However, if more than 7 days notice is given, we may, at our discretion, offer an alternative date suitable to you only if we have the availability to do so.
We strongly advise you to take out the appropriate levels of travel insurance so you can have peace of mind that your costs will be covered, should you need to cancel your holiday for any reason. We recommend that guests have an appropriate level of travel insurance in place for their needs.
Smoking is not permitted in the Wigwam® Cabins. Also, no candles or naked flames.
Unfortunately, campfires are not permitted.
Please note: Arrivals between 3pm and 6pm with a departure before 11am. After this time, please contact us direct to advise an approximate ETA. We'll arrange the details of collecting your keys and returning them during check-out with you upon booking.
Code of Conduct
We expect all our visitors to respect and look after the site and the Wigwam® you are staying in. We also require you to respect your fellow visitors and keep noise levels to a minimum after 10pm. No music allowed, we are a quiet site and don't allow any kind of personal speaker system. Parents are responsible for their children, as such children must be supervised at all times.