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Wigwam Holidays - Great holidays in the great outdoors

Burravoe Wigwams

Brae
Shetland Isles
Holiday in style
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Burravoe Wigwams
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Facilities

Contact Info

A and B Hall, Burravoe, Brae, Shetland Isles, ZE2 9QJ
Tel: 01806522575

Terms & Conditions

Before confirming your booking at Burravoe Wigwams please take the time to read the information below. It includes vital information regarding cancellation policies and the amenities and services available at the site, which will assist you with planning your holiday.

Payment Policy
To secure your booking, payment in full is required at the time of booking. We do not accept provisional bookings, so please do not make a booking unless you are in the position to honour it.

 

Cancellation/No-Show Policy
In the event of cancellations or no-shows, we do not offer any (either full or partial) refund. However, if more than 48 hours notice is given we may, at our discretion, offer an alternative date suitable to you only if we have the availability to do so.

Travel Insurance
We strongly advise you to take out the appropriate levels of travel insurance so you can have peace of mind that your costs will be covered, should you need to cancel your holiday for any reason.

Smoking
Smoking is not permitted in the Wigwam® Cabins or in any communal areas.

Dogs
As Burravoe Wigwams are located on a working croft, unfortunately no dogs are allowed on site.

 

Group Bookings
Please contact us directly for our policy relating to group bookings.

Arrival/Departure Procedures
Check in time is anytime after 2pm and check out by 11am.

Complaints Procedure
We take all comments from guests seriously and in the unlikely event that you wish to make a complaint, you can contact us by telephone or email and we will respond. We will try to resolve any issues as soon as possible.

Code of Conduct
We expect all our visitors to respect and look after the site and the Wigwam® you are staying in. We also require you to respect your fellow visitors and keep noise levels to a minimum after 10pm.

Parents are responsible for their children; as such children must be supervised at all times. If you have any other queries regarding your stay please contact Burravoe Wigwams directly on 01806 522575 or email burravoehalls@yahoo.co.uk.

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