Wigwam Holidays
Wigwam® Holidays Brampton
+44(0)1697 741115

Wigwam® Holidays Brampton

Brampton Wigwams - Super Deluxe Running Water Hot Tub Wigwam® Cabin
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Terms & Conditions

Before confirming your booking at Wigwam® Holidays Brampton please take the time to read the information below. It includes vital information regarding cancellation policies and services available at the Park, which will assist you with planning your holiday.

Payment Policy
Payment in full is required at the time of booking. We do not accept provisional bookings.

Cancellation/No-show Policy
In the event of cancellation or no-show, we do not provide any (either full or partial) refund. However, should more than 48 hours notice be given we may, at our discretion, offer an alternative date suitable to you if we have the availability.

Travel Insurance
We strongly recommend you take out an appropriate travel insurance policy to give peace of mind that your financial commitment is protected, should you be forced to cancel your holiday for any reason.

Arrival/Departure Procedures
Check-in time is between 2.30pm and 5pm. Arrival after 5pm is by arrangement only and guests may be required to locate their own Wigwam®. Please contact James on 07779 754697 to arrange this.
Check out is 10am prompt on the day of departure.
Whilst we do employ cleaners, guests are expected to leave their Wigwam® in a neat and tidy condition, with all refuse deposited in the Refuse Collection Area.
No food must be left in the fridge upon departure.

Park Rules
Any guest found to be repeatedly breaking any of our Park Rules will be asked to leave the Park immediately without a refund.

We reserve the right to charge the Debit/Credit Card used at the time of booking an additional fee should the Wigwam® be left in an unsatisfactory condition or if there is any damage to the Wigwam® of the furnishing therein. It is requested that guests advise Reception in the event of breakage or damage.

Smoking is not permitted in any of the Wigwam® Cabins or outdoor communal areas, including the Fun Fishing Pond.

Well behaved dogs are welcome but must be kept on a lead at all times. Owners are expected to clean up behind their dogs and use the bins provided. Of our 6 Wigwam® Cabins, 2 allow dogs (Kirk Beck and Cam Beck). No dangerous breeds allowed (list25.com/25-most-dangerous-dog-breeds & Dangerous Dog Act 1991).

Barbeque/Fire Pit
The complimentary BBQ/Fire Pit must not be moved from its position under any circumstances. Please be aware of wind direction to ensure smoke does not become an annoyance to other guests.

Lost Property
Items must be claimed within 2 weeks of departure. Where relevant, postage and packaging charges will apply for the return of goods.

Group Bookings
Our 6 Wigwam® Cabins provide accommodation for up to 24 people based on 2 sharing a double bed. We welcome bookings from fishing parties, schools, social clubs, sports clubs, church groups, family gatherings, hen and stag parties, residential houses, day centres and special needs groups. Please contact us directly for further information.

Disability Access
Our Wigwam® Cabins are not currently suitable for wheelchairs, due to their hillside location.

Complaints Procedure
We take all comments from guests very seriously and in the unlikely event you wish to make a complaint you may contact the Park Owners directly either via Reception, telephone 07779 754697 or email and we will respond. We will attempt to resolve any issues as soon as possible.

Code of Conduct
Noise pollution is taken seriously. We expect all guests to respect others and keep noise to a minimum, adhering to a noise curfew from 10pm until 7am.
We expect all our visitors to respect and look after the Park and the Wigwam® you are staying in.
Parents are responsible for their children, especially where the water is concerned; and children must be supervised at all times.

Safety and Risk Assessment
Our Park is ClubMark Accredited and our Risk Assessment is available upon request.

If you have any other queries regarding your stay, please contact Wigwam® Holidays Brampton directly on 07779 754697 or email enquiries@newmillstrout.co.uk

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Opening Times

Mon - 9am to 6pm
Tue - 9am to 6pm
Wed - 9am to 6pm
Thu - 9am to 6pm
Fri - 9am to 6pm
Sat - 9am to 6pm
Sun - 9am to 6pm

Contact Details

Wigwam Holidays Brampton, New Mills Trout Fishing Park, Brampton, Cumbria, CA8 2QS

Tel: +44(0)1697 741115
E-Mail: brampton@wigwamholidays.com